I'm having trouble making a contribution

If you cannot complete a contribution payment, here are some things to check:
  • Did you enter a valid credit card or debit card number? Make sure expiration date isn't expired and that the CCV code is correct.
  • If using credit card, make sure you haven't exceeded the credit limit and that your card allows online transactions.
  • If using a debit card, make sure you have sufficient funds in your account to cover the contribution.
  • Make sure you have a strong internet connection. If the connection times out early or fails, your contribution will not be processed.
If you have made a successful contribution you will have received an email confirmation from RallyMe. These can sometimes be caught by email filters so make sure to check your spam folder. 

If you are still experiencing issues making a successful contribution, please email us.


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